FAQs
Get Answers Here: Your Questions Answered
General Questions
- Kèyos is dedicated to innovation, sustainability, and inclusivity. Our products are crafted with premium ingredients, embracing diversity while promoting eco-conscious practices. We empower individuals to express their unique beauty while contributing positively to the planet.
- Kèyos products are available for purchase on our official website, as well as through select retailers and online marketplaces globally.
- No, we are proud to be cruelty-free. Kèyos does not perform animal testing on any of our products, affirming our commitment to ethical beauty practices.
- For inquiries, support, or feedback, please feel free to contact our customer service team via email at support@keyosbeauty.com or through the contact form on our website. We are dedicated to providing exceptional service and assistance to our customers.
Payment & Gift Cards
- We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. At checkout, you can select your preferred payment option for a seamless transaction.
- To redeem a gift card, simply enter the gift card code at checkout. The value of the gift card will be applied to your order total, and any remaining balance can be used for future purchases.
- Yes, you can purchase a gift card for a friend or loved one. Simply select the gift card option and enter the recipient's email address at checkout. They will receive the gift card code via email, allowing them to redeem it for their favorite products.
- Currently, our system supports only one payment method per order. If you wish to use multiple payment methods, we recommend splitting your order into separate transactions.
- Our gift cards do not have an expiration date, allowing you to use them at your convenience. However, please note that certain promotional gift cards may have expiration dates, which will be clearly stated at the time of purchase.
ABOUT COMPANY
Kèyos is a pioneering beauty brand committed to revolutionizing skincare and haircare routines. With a relentless focus on innovation and quality, Kèyos offers a comprehensive range of products designed to nourish, rejuvenate, and enhance natural beauty. With Kèyos, beauty enthusiasts can unlock their true radiance while embracing a holistic approach to self-care.